Product Returns
For scooter returns, start your return online using this form. Use the emaled return label to send your merchandise back. Afe of $1o will be deducted
from your refund for the use of this label, which covers return shipping/restocking. Once your return is delivered to our warehouse, please allow 5-10
business days for it to be processed and refunded.
Returns are not valid on helmets, Warehouse Deals/Discontinued or Used items.
If your scooter was received as a gift, please see below.
Returns Policy
Micro Kickboard ofers flat -rate $10 returns for allscooters and kickboards purchased at microkickboard.com. To be eligible for a return, the item) mustbe NEW, UNUSED only and must have been purchased dfirectly from microkickboard.com within the last thity(30) days.If an item is returned that is notnew/unused, the right to a refund will be forfeited. once your return is delivered to our warehouse, please allow 5-10 business days for it to be processed
and refunded.
Holiday Returns: For orders placed between November 1st and December 31st, we offer an extended return window through January 31st.
Holiday Return Extension
For orders placed between November 1st and December 31st, we offer an extended return window through January 31st.
Parts or Accessories Returns
Please note, parts and accesories are not normally elgible for our $1o return service. The reason for this is because a majority of our parts and
accessories are priced around $10 or less.
That said, if you are interested in a part/accessory return (with or without the $1o label, please fill out this form.
once your return is delivered to our warehouse, please allow 5-1o business days for it to be processed and refunded.
Exchanges
We do not offer standard exchanges, Instead, you can return your original purchase for a refund and then make a new purchase for the desired newtems). f you need the new tem more quickly a new purchase can be made via an authorized retalil shop or via Amazon as well You can then return
your original purchase to us as time allows following our normal return policy.
Was your scooter tested outside?
If you have an item that is not new/unused, please contact the Customer Service team for options.